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Libertine Parfumerie

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Start my Perfume Guarantee

Perfume Guarantee Exchange Service

Dispatch & Shipping Timeframes

Tracking my order

Do you deliver to PO Boxes and Parcel Lockers?

International Shipping

Local Delivery

Shipping & Delivery

Returns & Exchanges

What is Perfume Guarantee?

What are the conditions for exchange?

What products are excluded?

Where should I send my return?

Can I exchange for a perfume of a different price?

Can I keep my Perfume Guarantee sample?

Is there a cost to return?

Can I get more samples with my exchange Perfume?

Do you include another matching Perfume Guarantee Sample with my exchange perfume?

10% Welcome Code - 10% off your first order

3 Free Samples

Gift With Purchase

$29 off - First purchase of Libertine Samples

$29 off - First Purchase of Libertine Discovery Sets

On-Demand Masterclass offers - Redeemable Voucher

In-Person Masterclass offers - Redeemable Voucher

Ongoing Offers

What is Libertine Rewards?

Libertine Rewards

Can I Pick Up My Online Order In-Store?

Where Can I Find Your Brands?

Do you ship Overseas?

Can I exchange my perfume?

How do I return my Libertine Myer order?

Can I exchange my online order in-store?

Can I return my Perfume Guarantee in-store?

Can I return my International order?

Can I apply more than one voucher to my online order?

Do you price match?

Can I combine more than one offer code?

Can I redeem my code towards items already discounted?

I forgot to use my 10% Welcome Code - can you apply it to my order?

Can I redeem my voucher code and a Gift with Purchase on the same online order?

Vouchers, Codes & Price Matching

Digital Gift Cards

Which payment methods can I use?

Do you accept Afterpay?

Do you accept PayPal?

Gift Cards & Payment Methods

What Rewards and Benefits will I receive?

When are the Earning Periods and Gift Redemption Periods?

How can I join Libertine Rewards?

How do Libertine Rewards Levels work?

How Can I Redeem my Gift?

Am I already a Libertine Rewards Member?

How do I earn points?

How many points do I earn for each purchase?

How do I know if my Level has changed?

Do I earn points as soon as I make an Eligible Purchase?

What items are not considered Eligible Purchases?

Do I need to create a Libertine website account if I’m already a customer?

How will I know when my Libertine Rewards gift is ready to redeem?

Do I need to be subscribed to Mailing List to receive my Gift Redemption Code?

Which stores are participating?

What if I checkout as a Guest?

What if I haven’t reached Libertine Rewards Level 1 at the end of an Earning Period?

Start my Perfume GuaranteeUpdated 4 months ago