Contact Form yerkve6z

For all online order enquiries you can email us

For all online order enquiries, call us Monday to Friday, from 9am to 4pm AEST:

Libertine Parfumerie

Help & contact us. Shipping & Delivery. Returns & Exchanges

Libertine Parfumerie Help Center

Thanks for reaching out! Here's how delivery works for domestic orders:

Standard Shipping: Dispatched within 3–5 business days.

Priority Shipping: Dispatched same day (excluding weekends & public holidays).

All orders are sent via Express Post from our Sydney dispatch centre. A tracking email will be sent as soon as your order is ready to ship, with a direct link to follow your parcel.

Masterclass Orders:

Online Masterclass packs are shipped ~4 days before the event, with tracking provided on dispatch.

In-Store Masterclass bookings don’t require a ticket — simply quote your name on arrival.

Please note: most parcels are delivered within 5 business days of the Auspost Expected Delivery date.

If you’re still unsure or believe your parcel is significantly delayed, please feel free to reply to this message and we will be happy to follow up your enquiry.

For more information please visit Shipping & Delivery.

Warm regards,
Libertine Parfumerie Customer Care Team

