In-store Masterclass Ts&CsUpdated 24 days ago

For the purpose of these terms and conditions, an In-store Masterclass refers to any masterclass event where physical attendance is required. This includes but is not limited to events held in our boutiques, at Myer or David Jones locations, or any other designated off-site venue. 

1. Registration and Confirmation:

a. Registration for one of our in-store masterclasses confirms your attendance and acceptance of these terms and conditions.

b. Confirmation of registration will be sent via order confirmation email upon successful completion of the registration process. The name on the order will be automatically added to the guestlist. No physical ticket or e-ticket is issued. Simply quote your booking name on arrival.

2. Cancellation Policy and rescheduling:

a. At least 5 business days’ notice is required for cancellations, including any transfer of booking requests to another Masterclass. Rescheduling fees may apply.  

b. Requests for cancellations must be submitted via email or Contact Form. Cancellations will not be accepted via social media platforms.

c. If your booking was made in-store, any cancellation request should be raised with the store location in question.

4. Non-Attendance:

a. Failure to attend the Masterclass without prior notice will result in forfeiture of the ticket fee and all associated benefits, including the Redemption Voucher, which is valid for redemption during the event only. No refunds, exchanges/transfers, or credits will be issued for non-attendance.

5. Instructor Cancellation:

a. In the unlikely event that the masterclass is cancelled by the instructor or organiser, participants will be notified promptly.

b. Participants will have the option to receive a full refund or to reschedule their attendance to an alternative date where applicable.

6. Minimum Participation Requirement:

a. The masterclass requires a minimum number of participants to proceed as scheduled.

b. In the event that the minimum participation requirement is not met, the organiser reserves the right to cancel or reschedule the masterclass.

c. Participants will be notified of any changes to the schedule or cancellation due to insufficient participation.

7. Liability:

a. The organiser is not liable for any costs incurred by participants due to cancellation, including but not limited to travel expenses, accommodation, or loss of income.

b. Participants are responsible for their own safety and well-being during the masterclass.

8. Changes to Terms and Conditions:

a. The organiser reserves the right to amend these terms and conditions at any time.

b. Participants will be notified of any changes to their event via email.

By registering for any in-store masterclass, participants acknowledge that they have read, understood, and agreed to abide by these terms and conditions.