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Libertine Parfumerie

Help & contact us. Shipping & Delivery. Returns & Exchanges

Libertine Parfumerie Help Center

Orders & Delivery

How long does shipping take for Libertine orders?

When will my Libertine order be dispatched?

How do I track my Libertine parcel?

Do you ship internationally?

Do I need to be home for delivery?

Can Libertine orders be delivered to a Parcel Locker or Parcel Collect address?

What should I do if my Libertine parcel is delayed or missing?

How does Same-Day Local Delivery work in Sydney?

Returns, Exchanges & Perfume Guarantee

How does the Libertine Perfume Guarantee work?

What if my Libertine product is faulty or damaged?

Do you accept change-of-mind returns?

Are sale or Outlet items eligible for return?

What should I do if I purchased in-store?

Promotions & Offers

How do I get 10% off my first order?

How does Gift With Purchase promotion work?

How does the Libertine 3 Free Samples offer work?

How does the Libertine Sample Set $49 voucher promotion work?

How does the Libertine Fragrance Sample Set $49 voucher promotion work?

How does the On-Demand Masterclass voucher offer work?

How does the In-Store Masterclass voucher offer work?

Promotions & Ongoing Offers

How does Libertine Rewards work?

How do I join Libertine Rewards?

How do I earn Libertine Rewards Points?

What are the Libertine Rewards membership levels?

How do I check my Rewards Points and current membership level?

How do the Libertine Rewards Earning & Gift Redemption Periods work?

How do I redeem my Libertine Rewards Gift Box?

Why can't I redeem my Rewards?

How do complimentary shipping benefits work?

Which stores participate in Libertine Rewards?

How do I manage my Libertine Rewards account?

Can I merge Rewards accounts or transfer Rewards Points?

Libertine Rewards

Masterclasses & Events

Before Your Masterclass

How do Libertine In-Store Masterclasses work?

How do Libertine Online Live Masterclasses work?

How do Libertine On-Demand Masterclasses work?

What's included with a Libertine In-Store Masterclass?

What's included with a Libertine Online Live Masterclass?

What's included with an On-Demand Masterclass?

What happens if my Online Masterclass sample pack is delayed?

What is the Masterclass Redemption Voucher?

How do I redeem my Masterclass Redemption Voucher?

What is the Masterclass Cancellation Policy?

Can I transfer my Masterclass booking?

What happens if Libertine reschedules or cancels a Masterclass?

Masterclasses

3 Free Samples Offer

Gift with Purchase Promotion

Digital Gift Cards

Perfume Guarantee Ts&Cs

Online Masterclass Ts&Cs

In-store Masterclass Ts&Cs

Local Delivery Ts&Cs

Shipping Policy

Sales & Promos

Privacy Policy

Returns & Refund Policy

Terms of Service

Libertine Rewards Ts&Cs

Terms & Policies

All articles

Categories

Orders & Delivery

Returns, Exchanges & Perfume Guarantee

Promotions & Ongoing Offers

Libertine Rewards

Masterclasses

Terms & Policies