Orders & Delivery

Libertine Parfumerie offers several shipping options for domestic and international orders, including standard delivery, priority dispatch and same-day delivery within Sydney. Below you’ll find information about shipping timeframes, order processing,

How long does shipping take for Libertine orders?

Libertine Parfumerie offers several domestic delivery options depending on your location and checkout selection. Standard Shipping$12 (Free for Rewards Level 2 or higher)Dispatch: 3–5 business daysDelivery: 1–3 business days via Australia Post. Prior

When will my Libertine order be dispatched?

Standard shipping orders are typically processed within 3–5 business days. Orders placed on weekends or NSW public holidays will be processed on the next business day. During peak or promotional periods, dispatch times may be longer. See our. For shi

How do I track my Libertine parcel?

Once your order has been dispatched, you will receive an email containing your tracking information. Shipping providers include:. Australia Post (Domestic orders, Standard Shipping and Priority Shipping). DHL (International orders). If you have not r

Do you ship internationally?

Yes. Libertine Parfumerie offers international shipping to selected countries. International shipping fees are calculated at checkout based on:. parcel weight. destination. dangerous goods surcharges where applicable. International shipping charges a

Do I need to be home for delivery?

Authority to Leave is not permitted for Libertine online orders. Someone must be present to receive the order. Parcels cannot be left unattended. If the driver is unable to deliver the order, the parcel will be returned to our warehouse. Signature re

Can Libertine orders be delivered to a Parcel Locker or Parcel Collect address?

Yes. Libertine Parfumerie orders shipped via Australia Post can be delivered to Parcel Locker and Parcel Collect addresses. When placing your order, simply enter your Parcel Locker or Parcel Collect address at checkout and select an eligible shipping

What should I do if my Libertine parcel is delayed or missing?

If your parcel is delayed, marked as delivered but not received, or tracking has stopped updating, please contact our Customer Care team. Include:. your order number. your tracking number. Our team will investigate the issue with the courier and assi

How does Same-Day Local Delivery work in Sydney?

Customers located within parts of Sydney may be eligible for Same-Day Local Delivery, with orders typically delivered within approximately 90 minutes from dispatch. Local Delivery is available to addresses located within 15 kilometres of our Rosebery