Orders & DeliveryUpdated 8 days ago
How do orders and delivery work at Libertine Parfumerie?
Libertine Parfumerie offers several shipping options for domestic and international orders, including standard delivery, priority dispatch and same-day delivery within Sydney.
Below you’ll find information about shipping timeframes, order processing, parcel tracking and delivery requirements.
How long does domestic shipping take?
Domestic orders can be delivered via Standard Shipping, Priority Shipping or Same-Day Sydney delivery, depending on your location and checkout selection.
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How long does shipping take for Libertine orders?
When will my Libertine order be dispatched?
Orders are processed within 3–5 business days, depending on the shipping option selected.
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When will my Libertine order be dispatched?
How do I track my Libertine order?
Once your order has been dispatched, you will receive a tracking email with your shipping provider and tracking link.
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How do I track my Libertine parcel?
Does Libertine ship internationally?
Yes. Libertine Parfumerie offers international shipping to selected countries, with delivery handled by DHL.
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Do you ship internationally?
Do I need to be home to receive my delivery?
Some delivery services require a signature upon delivery, particularly same-day Sydney delivery.
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Do I need to be home for delivery?
What should I do if my parcel is delayed or missing?
If your parcel is delayed, marked delivered but not received, or tracking has stopped updating, please contact our Customer Care team.
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What should I do if my Libertine order is delayed or missing?
Can Libertine orders be delivered to a Parcel Locker or Parcel Collect address?
Yes. Libertine orders shipped with Australia Post can be delivered to Parcel Locker and Parcel Collect addresses.
These services allow you to collect your parcel securely from an Australia Post location at a convenient time.
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Can Libertine orders be delivered to a Parcel Locker or Parcel Collect address?
Does Libertine offer Same-Day Local Delivery in Sydney?
Yes. Libertine Parfumerie offers same-day perfume delivery in Sydney through our Same-Day Local Delivery service, allowing eligible orders to arrive in as little as 90 minutes from dispatch.
Local Delivery is available to addresses located within approximately 15 kilometres of our Rosebery warehouse, depending on driver availability at the time of ordering.
If your address is eligible, the Local Delivery option will appear at checkout along with the delivery fee and estimated delivery window.