How do orders and delivery work at Libertine Parfumerie?

Libertine Parfumerie offers several shipping options for domestic and international orders, including standard delivery, priority dispatch and same-day delivery within Sydney.

Below you’ll find information about shipping timeframes, order processing, parcel tracking and delivery requirements.

How long does shipping take?

Domestic orders can be delivered via Standard Shipping, Priority Shipping or Same-Day Sydney delivery, depending on your location and checkout selection.

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How long does shipping take for Libertine orders?

How long does shipping take?

Orders are processed within 3–5 business days, depending on the shipping option selected.

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How long does shipping take?

How do I track my parcel?

Once your order has been dispatched, you will receive a tracking email with your shipping provider and tracking link.

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How do I track my parcel?

Do you ship internationally?

Yes. Libertine Parfumerie offers international shipping to selected countries, with delivery handled by DHL.

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Do you ship internationally?

Do I need to be home to receive my delivery?

Some delivery services require a signature upon delivery, particularly same-day Sydney delivery.

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Do I need to be home for delivery?

What should I do if my parcel is delayed or missing?

If your parcel is delayed, marked delivered but not received, or tracking has stopped updating, please contact our Customer Care team.

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What should I do if my parcel is delayed or missing?

Can orders be delivered to a Parcel Locker?

Yes. Libertine orders shipped with Australia Post can be delivered to Parcel Locker and Parcel Collect addresses.

These services allow you to collect your parcel securely from an Australia Post location at a convenient time.

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Can Libertine orders be delivered to a Parcel Locker?

How does Same-Day Sydney Delivery work?

Yes. Libertine Parfumerie offers same-day perfume delivery in Sydney through our Same-Day Local Delivery service, allowing eligible orders to arrive in as little as 90 minutes from dispatch.

Local Delivery is available to addresses located within approximately 15 kilometres of our Rosebery warehouse, depending on driver availability at the time of ordering.

If your address is eligible, the Local Delivery option will appear at checkout along with the delivery fee and estimated delivery window.

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How does Same-Day Local Delivery work in Sydney?