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For all online order enquiries, call us Monday to Friday, from 9am to 4pm Sydney Local Time

Libertine Parfumerie

<h1 data-section-id="1jao4md" data-start="4604" data-end="4640" style="border: 0px solid rgba(13, 13, 13, 0.05); margin-right: 0px; margin-bottom: 8px; margin-left: 0px; padding: 0px; font-size: 24px; line-height: 1.33333; --tw-font-weight: 600; color: rgb(13, 13, 13); --tw-tracking: 0em; letter-spacing: normal; font-family: ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;" id="doineedtobehomefordelivery">Do&#xA0;I&#xA0;need&#xA0;to&#xA0;be&#xA0;home&#xA0;for&#xA0;delivery?</h1><p data-start="4642" data-end="4710" style="border: 0px solid rgba(13, 13, 13, 0.05); margin: 0.5rem 0px; padding: 0px; margin-block: 4px; color: rgb(13, 13, 13); font-family: ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;">Authority&#xA0;to&#xA0;Leave&#xA0;is&#xA0;not&#xA0;permitted&#xA0;for&#xA0;Libertine&#xA0;online&#xA0;orders.<h2 data-section-id="bhfopa" data-start="4712" data-end="4739" style="border: 0px solid rgba(13, 13, 13, 0.05); margin: 16px 0px 4px; padding: 0px; font-size: 20px; font-weight: 600; line-height: 1.4; --tw-font-weight: 600; color: rgb(13, 13, 13); font-family: ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;" id="same-daysydneydelivery">Same-Day&#xA0;Sydney&#xA0;delivery</h2><p data-start="4741" data-end="4825" style="border: 0px solid rgba(13, 13, 13, 0.05); margin: 0.5rem 0px; padding: 0px; margin-block: 4px; color: rgb(13, 13, 13); font-family: ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;">Someone&#xA0;must&#xA0;be&#xA0;present&#xA0;to&#xA0;receive&#xA0;the&#xA0;order.&#xA0;Parcels&#xA0;cannot&#xA0;be&#xA0;left&#xA0;unattended.<p data-start="4827" data-end="4922" style="border: 0px solid rgba(13, 13, 13, 0.05); margin: 0.5rem 0px; padding: 0px; margin-block: 16px; color: rgb(13, 13, 13); font-family: ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;">If&#xA0;the&#xA0;driver&#xA0;is&#xA0;unable&#xA0;to&#xA0;deliver&#xA0;the&#xA0;order,&#xA0;the&#xA0;parcel&#xA0;will&#xA0;be&#xA0;returned&#xA0;to&#xA0;our&#xA0;warehouse.<h2 data-section-id="1i0dars" data-start="4924" data-end="4960" style="border: 0px solid rgba(13, 13, 13, 0.05); margin: 16px 0px 4px; padding: 0px; font-size: 20px; font-weight: 600; line-height: 1.4; --tw-font-weight: 600; color: rgb(13, 13, 13); font-family: ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;" id="australiapostanddhldeliveries">Australia&#xA0;Post&#xA0;and&#xA0;DHL&#xA0;deliveries</h2><p data-start="4962" data-end="5037" style="border: 0px solid rgba(13, 13, 13, 0.05); margin: 0.5rem 0px; padding: 0px; margin-block: 4px; color: rgb(13, 13, 13); font-family: ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;">Signature&#xA0;requirements&#xA0;may&#xA0;vary&#xA0;depending&#xA0;on&#xA0;the&#xA0;delivery&#xA0;service&#xA0;selected.

Authority to Leave is not permitted for Libertine online orders. Someone must be present to receive the order. Parcels cannot be left unattended. If the driver is unable to deliver the order, the parcel will be returned to our warehouse. Signature re

Do I need to be home for delivery?

Orders & Delivery

How long does shipping take for Libertine orders?

When will my Libertine order be dispatched?

How do I track my Libertine parcel?

Do you ship internationally?

Can Libertine orders be delivered to a Parcel Locker or Parcel Collect address?

What should I do if my Libertine parcel is delayed or missing?

How does Same-Day Local Delivery work in Sydney?

Returns & Exchanges

What is Perfume Guarantee?

What are the conditions for exchange?

What products are excluded?

Where should I send my return?

Can I exchange for a perfume of a different price?

Can I keep my Perfume Guarantee sample?

Is there a cost to return?

Can I get more samples with my exchange Perfume?

Do you include another matching Perfume Guarantee Sample with my exchange perfume?

Start my Perfume Guarantee

Perfume Guarantee Exchange Service

Promotions & Ongoing Offers

How do I get 10% off my first order at Libertine?

How does the Libertine Gift With Purchase promotion work?

How does the Libertine 3 Free Samples offer work?

How does the Libertine Samples $29 voucher promotion work?

How does the Libertine Discovery Set $29 voucher promotion work?

On-Demand Masterclass offers - Redeemable Voucher

In-Person Masterclass offers - Redeemable Voucher

What is Libertine Rewards?

Libertine Rewards

Can I Pick Up My Online Order In-Store?

Where Can I Find Your Brands?

Do you ship Overseas?

Can I exchange my perfume?

How do I return my Libertine Myer order?

Can I exchange my online order in-store?

Can I return my Perfume Guarantee in-store?

Can I return my International order?

Can I apply more than one voucher to my online order?

Do you price match?

Can I combine more than one offer code?

Can I redeem my code towards items already discounted?

I forgot to use my 10% Welcome Code - can you apply it to my order?

Can I redeem my voucher code and a Gift with Purchase on the same online order?

Vouchers, Codes & Price Matching

Digital Gift Cards

Which payment methods can I use?

Do you accept Afterpay?

Do you accept PayPal?

Gift Cards & Payment Methods

What Rewards and Benefits will I receive?

When are the Earning Periods and Gift Redemption Periods?

How Can I Redeem my Gift?

Are Libertine Rewards Gift Boxes guaranteed for all members?

Am I already a Libertine Rewards Member?

How can I join Libertine Rewards?

How do Libertine Rewards Levels work?

How do I earn points?

How do I know if my Level has changed?

How many points do I earn for each purchase?

What if I checkout as a Guest?

Do I earn points as soon as I make an Eligible Purchase?

What items are not considered Eligible Purchases?

Do I need to create a Libertine website account if I’m already a customer?

How will I know when my Libertine Rewards gift is ready to redeem?

Do I need to be subscribed to Mailing List to receive my Gift Redemption Code?

Which stores are participating?

What's an Earning Period?

What if I haven’t reached Libertine Rewards Level 1 at the end of an Earning Period?

Do I need to be home for delivery?Updated 8 days ago

Do I need to be home for delivery?

Same-Day Sydney delivery

Australia Post and DHL deliveries