Local DeliveryUpdated 6 months ago

LOCAL DELIVERY
Live in Sydney? You may be eligible for Same Day Local Delivery - within 2-3 hours!

LOCAL DELIVERY ZONE
Addresses located within a 15-kilometre radius of our Rosebery warehouse qualify for Local Delivery. The Local Delivery option will be made available to eligible addresses at the checkout. An Expected Delivery Window will be generated for your order.

LOCAL DELIVERY CUT-OFF TIME 
Orders placed before 2pm Monday-Friday qualify for Local Delivery. Local Delivery orders received after 2pm will be delivered the following day. Local Delivery orders received after 2pm on Fridays will be delivered the following Monday, or next business day.

CARRIERS & DELIVERY PARTNERS
Local Delivery uses the following partners: Uber, Door Dash, Yellow, Sherpa, Zoom2u.

DELIVERY FEE
Delivery fee applies and is determined by the carrier. The Local Delivery algorithm locates the nearest available driver, calculating the lowest fee available. Delivery fee is generated at the checkout and is itemised in addition to your total order value.

DRIVERS
You will be notified by SMS as soon as your driver has collected your order, with a delivery ETA provided. If the driver fails to collect a job a new driver will be assigned as above. In this case, delivery fee is recalculated and a new Expected Delivery Window generated. Please note that Local Delivery drivers do not have Authority to Leave your order. If no one is available to meet the driver, the driver will attempt to contact the receiver directly. Failure to meet the driver or respond to the driver’s call will result in the job being cancelled and returned to the original place of dispatch.