Libertine Parfumerie

<div id="isPasted" style="font-family: ProzaDisplay-Light; box-sizing: border-box; user-select: text !important; margin-bottom: 20px; color: rgb(45, 45, 49); font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.85px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;"><div><p style="font-family: var(--typeBasePrimary),var(--typeBaseFallback); box-sizing: border-box; letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; user-select: text !important; cursor: auto;"><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; font-size: 16px; user-select: text !important;">Libertine Parfumerie hopes that you will be delighted with your order. However, if a product is faulty* we are happy to offer a refund, exchange or replacement on goods returned to us within seven days of receipt.&#xA0;</span></p><p style="font-family: var(--typeBasePrimary),var(--typeBaseFallback); box-sizing: border-box; letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; user-select: text !important; cursor: auto;"><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; font-size: 16px; user-select: text !important;"><span id="isPasted" style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; font-size: 16px; user-select: text !important;">We do not offer refunds for a change of mind.</span><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; user-select: text !important;"><span style="font-size: 16px;">&#xA0;</span></span></span></p><p style="font-family: var(--typeBasePrimary),var(--typeBaseFallback); box-sizing: border-box; letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; user-select: text !important; cursor: auto;"><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; font-size: 16px; user-select: text !important;"><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; user-select: text !important;"><span style="font-size: 16px;"><strong>Report an Issue</strong></span></span></span><br><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; user-select: text !important;"><span style="font-size: 16px;">To report an issue you can send us a message via the&#xA0;</span></span><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; user-select: text !important;"><span style="font-size: 16px;"><a href="https://libertine-parfumerie.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank"><strong><u>Contact Us</u></strong></a></span></span><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; user-select: text !important;"><span style="font-size: 16px;">&#xA0;form or login to the&#xA0;</span></span><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; user-select: text !important;"><span style="font-size: 16px;"><a href="https://libertine-parfumerie.gorgias.help/en-US/ssp/orders" rel="noopener noreferrer" target="_blank"><strong><u>Order Management Portal</u></strong></a>&#xA0;</span></span><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; user-select: text !important;"><span style="font-size: 16px;">and Report Issue for your chosen order.</span></span></p><div id="isPasted" style="font-family: ProzaDisplay-Light; box-sizing: border-box; user-select: text !important; margin-bottom: 20px; color: rgb(45, 45, 49); font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.85px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;"><div><div style="font-family: ProzaDisplay-Light; box-sizing: border-box; user-select: text !important; margin-bottom: 20px; color: rgb(45, 45, 49); font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.85px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;"><div style="font-family: ProzaDisplay-Light !important; box-sizing: border-box; user-select: text !important;"><p style="font-family: var(--typeBasePrimary),var(--typeBaseFallback); box-sizing: border-box; letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; user-select: text !important; cursor: auto;"><span style="box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; font-size: 16px; user-select: text !important;">Please follow any product instructions carefully, as we cannot refund or replace items damaged by misuse or mishandling.&#xA0;</span></p></div></div></div></div><div id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">*Faulty goods are products that have been manufactured incorrectly, and do not include items damaged by misuse or mishandling. Reformulation of a perfume is not considered a valid reason for return.</span></div></div></div>

Libertine Parfumerie hopes that you will be delighted with your order. However, if a product is faulty* we are happy to offer a refund, exchange or replacement on goods returned to us within seven days of receipt. We do not offer refunds for a change

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Refund policyUpdated 5 days ago