What happens if Libertine reschedules or cancels a Masterclass?

While we make every effort to deliver all Masterclasses as scheduled, there may occasionally be circumstances that require an event to be rescheduled or cancelled.

If this happens, we'll contact all affected guests as soon as possible.

If your Masterclass is rescheduled

Should your event be moved to a new date, we'll provide details of the revised schedule along with the options available to you.

Depending on the circumstances, you may be able to:

• Transfer your booking to the new date
• Request a refund where applicable
• Accept another alternative offered by Libertine

If your Masterclass is cancelled

If an event is cancelled and cannot proceed, we'll contact all attendees with the next steps.

Available options may include:

• A full refund
• Transfer to another Masterclass
• Another suitable alternative

How will I be notified?

We'll contact all affected guests using the email address provided when the booking was made.

Please ensure your contact details remain up to date.

Frequently Asked Questions

Will I automatically receive a refund?

We'll explain the available options if your event is cancelled or rescheduled.

Can I choose another event instead?

Where available, alternative events may be offered.

What if I can't attend the new date?

We'll outline the options available based on your circumstances.

Related Articles

• What is the Masterclass Cancellation Policy?
• Can I transfer my Masterclass booking?
• Before Your Masterclass