What's included with a Libertine Online Live Masterclass?Updated 7 days ago
What's included with a Libertine Online Live Masterclass?
Libertine Online Live Masterclasses bring the world of niche fragrance directly to your home, allowing you to experience an interactive fragrance journey guided by our fragrance specialists.
Each Online Live Masterclass includes a curated educational experience, with event-specific inclusions designed to help you discover the featured fragrances and brands from wherever you are.
As inclusions vary between events, please refer to the individual Masterclass product page for details specific to your booking.
Your Online Live Masterclass may include
Depending on the event, your booking may include:
- Access to a live online fragrance presentation
- Expert guidance from Libertine fragrance specialists
- A fragrance sample pack delivered prior to the event (where applicable)
- The opportunity to ask questions during the live session
- Educational materials or event resources (where applicable)
- A Masterclass Redemption Voucher (where applicable)
Please refer to your event page for the complete list of inclusions.
Fragrance sample packs
Where included, your sample pack will be dispatched prior to your Masterclass to allow you to experience each fragrance as it is presented during the live session.
Delivery timeframes may vary depending on your location and courier services. Sample packs are typically dispatched approximately five days prior to the event, and tracking information will be emailed to you as soon as it becomes available.
Masterclass Redemption Voucher
Many Online Live Masterclasses include a Redemption Voucher that can be redeemed towards an eligible fragrance purchase.
Voucher value, redemption method and validity vary between events. Please refer to the individual Masterclass product page for the applicable terms.
Joining the live Masterclass
You'll receive joining instructions before your event using the email address provided at checkout.
We recommend joining a few minutes before the scheduled start time to ensure you're ready when the presentation begins.
Frequently Asked Questions
Do all Online Live Masterclasses include a sample pack?
Yes. Where a sample pack is included, this will be clearly stated on the individual Masterclass product page.
Do all Online Live Masterclasses include a voucher?
Voucher offers vary between events. Please refer to the event page for details.
What if my sample pack hasn't arrived?
If your sample pack hasn't arrived before your Masterclass, please contact our Customer Care Team. We'll investigate the delivery and advise you of the available options.
Can I ask questions during the Masterclass?
Yes. Our Online Live Masterclasses are interactive, and guests are encouraged to ask questions at the end of the presentation.