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Libertine Parfumerie

<h1 data-section-id="g22my0" data-start="2879" data-end="2926" id="isPasted">Are sale or Outlet items eligible for return?</h1>Items purchased as part of a sale promotion is considered final sale and are not eligible for return.This includes:<ul data-start="3006" data-end="3096"><li data-section-id="74b08t" data-start="3006" data-end="3022" style="font-family: Arial, Helvetica, sans-serif;"><a href="https://www.libertineparfumerie.com.au/collections/outlet" target="_blank" rel="noopener noreferrer">Outlet</a>&#xA0;items</li><li data-section-id="kfm434" data-start="3023" data-end="3067" style="font-family: Arial, Helvetica, sans-serif;">Storewide sale items (e.g. Black Friday)</li><li data-section-id="1ru7e2q" data-start="3068" data-end="3096" style="font-family: Arial, Helvetica, sans-serif;">Any product listed online below RRP</li></ul>These items are not eligible for refund or exchange.

Items purchased as part of a sale promotion is considered final sale and are not eligible for return. This includes:. These items are not eligible for refund or exchange.

Are sale or Outlet items eligible for return?

Returns, Exchanges & Perfume Guarantee

Orders & Delivery

How long does shipping take for Libertine orders?

When will my Libertine order be dispatched?

How do I track my Libertine parcel?

Do you ship internationally?

Do I need to be home for delivery?

Can Libertine orders be delivered to a Parcel Locker or Parcel Collect address?

What should I do if my Libertine parcel is delayed or missing?

How does Same-Day Local Delivery work in Sydney?

How does the Libertine Perfume Guarantee work?

What if my Libertine product is faulty or damaged?

Do you accept change-of-mind returns?

What should I do if I purchased in-store?

Promotions & Ongoing Offers

How do I get 10% off my first order?

How does Gift With Purchase promotion work?

How does the Libertine 3 Free Samples offer work?

How does the Libertine Discovery Sample Set $49 voucher promotion work?

How does the Libertine Discovery Set $49 voucher promotion work?

How does the On-Demand Masterclass voucher offer work?

How does the In-Store Masterclass voucher offer work?

What is Libertine Rewards?

Libertine Rewards

Can I Pick Up My Online Order In-Store?

Where Can I Find Your Brands?

Do you ship Overseas?

Can I exchange my perfume?

How do I return my Libertine Myer order?

Can I exchange my online order in-store?

Can I return my Perfume Guarantee in-store?

Can I return my International order?

Returns & Exchanges

Can I apply more than one voucher to my online order?

Do you price match?

Can I combine more than one offer code?

Can I redeem my code towards items already discounted?

I forgot to use my 10% Welcome Code - can you apply it to my order?

Can I redeem my voucher code and a Gift with Purchase on the same online order?

Vouchers, Codes & Price Matching

Digital Gift Cards

Which payment methods can I use?

Do you accept Afterpay?

Do you accept PayPal?

Gift Cards & Payment Methods

What Rewards and Benefits will I receive?

When are the Earning Periods and Gift Redemption Periods?

How Can I Redeem my Gift?

Are Libertine Rewards Gift Boxes guaranteed for all members?

Am I already a Libertine Rewards Member?

How can I join Libertine Rewards?

How do Libertine Rewards Levels work?

How do I earn points?

How do I know if my Level has changed?

How many points do I earn for each purchase?

What if I checkout as a Guest?

Do I earn points as soon as I make an Eligible Purchase?

What items are not considered Eligible Purchases?

Do I need to create a Libertine website account if I’m already a customer?

How will I know when my Libertine Rewards gift is ready to redeem?

Do I need to be subscribed to Mailing List to receive my Gift Redemption Code?

Which stores are participating?

What's an Earning Period?

What if I haven’t reached Libertine Rewards Level 1 at the end of an Earning Period?

Are sale or Outlet items eligible for return?Updated 6 days ago

Are sale or Outlet items eligible for return?