For all online order enquiries you can email us

For all online order enquiries, call us Monday to Friday, from 9am to 4pm Sydney Local Time

Libertine Parfumerie

<div data-pf-type="Section" data-section-id="pf-2f47" id="isPasted" style="font-family: ProzaDisplay-Light; box-sizing: border-box; user-select: text !important; position: relative; padding: 20px 0px; color: rgb(45, 45, 49); font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.85px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="font-family: ProzaDisplay-Light !important; box-sizing: border-box; user-select: text !important; padding: 0px 15px; width: 1170px; margin: auto; max-width: var(--cw); --cw: 1170px;"><div data-pf-type="Row" style="font-family: ProzaDisplay-Light !important; box-sizing: border-box; user-select: text !important; display: flex; flex-wrap: wrap; margin: 0 calc(-1 * var(--s-xs)); --s-xs: 15px;"><div style="font-family: ProzaDisplay-Light !important; box-sizing: border-box; user-select: text !important; max-width: calc(100%/12*var(--c-lg)); flex-basis: calc(100%/12*var(--c-lg)); display: flex; padding: var(--s-xs); --c-xs: 12; --c-md: 12; --c-lg: 12;"><div data-pf-type="Column" style="font-family: ProzaDisplay-Light !important; box-sizing: border-box; user-select: text !important; position: relative; width: 1140px;"><p data-pf-type="Paragraph"><br></p></div></div></div></div></div><div data-pf-type="Section" data-section-id="pf-4395"><div><div><div><div><div><form><div><div><div>Start your Perfume Guarantee request <a href="https://libertine-parfumerie.gorgias.help/en-US/flows/01HBCHS4D81676APFT4J0WW554"><strong>here</strong></a>.</div></div></div></form></div></div></div></div></div></div>

Start my Perfume Guarantee

Perfume Guarantee Exchange Service

Dispatch & Shipping Timeframes

Tracking my order

Do you deliver to PO Boxes and Parcel Lockers?

International Shipping

Local Delivery

Shipping & Delivery

Returns & Exchanges

What is Perfume Guarantee?

What are the conditions for exchange?

What products are excluded?

Where should I send my return?

Can I exchange for a perfume of a different price?

Can I keep my Perfume Guarantee sample?

Is there a cost to return?

Can I get more samples with my exchange Perfume?

Do you include another matching Perfume Guarantee Sample with my exchange perfume?

10% Welcome Code - 10% off your first order

3 Free Samples

Gift With Purchase

$29 off - First purchase of Libertine Samples

$29 off - First Purchase of Libertine Discovery Sets

On-Demand Masterclass offers - Redeemable Voucher

In-Person Masterclass offers - Redeemable Voucher

Ongoing Offers

What is Libertine Rewards?

Libertine Rewards

Can I Pick Up My Online Order In-Store?

Where Can I Find Your Brands?

Do you ship Overseas?

Can I exchange my perfume?

How do I return my Libertine Myer order?

Can I exchange my online order in-store?

Can I return my Perfume Guarantee in-store?

Can I return my International order?

Can I apply more than one voucher to my online order?

Do you price match?

Can I combine more than one offer code?

Can I redeem my code towards items already discounted?

I forgot to use my 10% Welcome Code - can you apply it to my order?

Can I redeem my voucher code and a Gift with Purchase on the same online order?

Vouchers, Codes & Price Matching

Digital Gift Cards

Which payment methods can I use?

Do you accept Afterpay?

Do you accept PayPal?

Gift Cards & Payment Methods

What Rewards and Benefits will I receive?

When are the Earning Periods and Gift Redemption Periods?

How can I join Libertine Rewards?

How do Libertine Rewards Levels work?

How Can I Redeem my Gift?

Am I already a Libertine Rewards Member?

How do I earn points?

How many points do I earn for each purchase?

How do I know if my Level has changed?

Do I earn points as soon as I make an Eligible Purchase?

What items are not considered Eligible Purchases?

Do I need to create a Libertine website account if I’m already a customer?

How will I know when my Libertine Rewards gift is ready to redeem?

Do I need to be subscribed to Mailing List to receive my Gift Redemption Code?

Which stores are participating?

What if I checkout as a Guest?

What if I haven’t reached Libertine Rewards Level 1 at the end of an Earning Period?

Start my Perfume GuaranteeUpdated a month ago