What are the conditions for exchange?Updated 13 days ago

• Returned goods must be unopened and remain sealed in its original packaging (exchanges will not be considered where packaging has been damaged or compromised and where there is evidence that the cellophane wrapping (where applicable) has been opened and resealed).
• 30-day return policy. 
• Full-size perfumes only — 30ml or larger.
• You may only exchange for another full-size perfume. Sorry, no candles, travel sprays etc.
• Maximum of one exchange per order number.
• No refunds offered. Exchange only.

Condition of Goods 

Validity of exchange is incumbent on the safe return of goods. Please ensure that your goods are appropriately packed, safeguarding the integrity of the product as well as the packaging. Goods must be returned damage-free and remain sealed in original cellophane wrapping with any seal stickers remaining sealed and untampered with. Failure to comply will result in your Perfume Guarantee exchange being voided.  

Exemptions

Exemptions apply. For more on what isn't covered by Perfume Guarantee see What products are excluded?.