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Libertine Parfumerie

<h1 data-section-id="7opucp" data-start="2631" data-end="2670" id="isPasted">Do you accept change-of-mind returns?</h1>While we don&apos;t offer returns or exchanges for change of mind, eligible online perfume purchases may qualify for our <a href="https://libertine-parfumerie.gorgias.help/en-US/how-does-the-libertine-perfume-guarantee-work-6562591" target="_blank" rel="noopener noreferrer">Perfume Guarantee exchange service</a>.

While we don't offer returns or exchanges for change of mind, eligible online perfume purchases may qualify for our Perfume Guarantee exchange service.

Do you accept change-of-mind returns?

Returns, Exchanges & Perfume Guarantee

Orders & Delivery

How long does shipping take for Libertine orders?

When will my Libertine order be dispatched?

How do I track my Libertine parcel?

Do you ship internationally?

Do I need to be home for delivery?

Can Libertine orders be delivered to a Parcel Locker or Parcel Collect address?

What should I do if my Libertine parcel is delayed or missing?

How does Same-Day Local Delivery work in Sydney?

How does the Libertine Perfume Guarantee work?

What if my Libertine product is faulty or damaged?

Are sale or Outlet items eligible for return?

What should I do if I purchased in-store?

Promotions, Offers & Sales

How do I get 10% off my first order?

How does Gift With Purchase promotion work?

How does the Libertine 3 Free Samples offer work?

How does the Libertine Sample Set $49 voucher promotion work?

How does the Libertine Fragrance Sample Set $49 voucher promotion work?

How does Libertine Rewards work?

How do I join Libertine Rewards?

How do I earn Libertine Rewards Points?

What are the Libertine Rewards membership levels?

How do I check my Rewards Points and current membership level?

How do the Libertine Rewards Earning & Gift Redemption Periods work?

How do I redeem my Libertine Rewards Gift Box?

Why can't I redeem my Rewards?

How do complimentary shipping benefits work?

Which stores participate in Libertine Rewards?

How do I manage my Libertine Rewards account?

Can I merge Rewards accounts or transfer Rewards Points?

Libertine Rewards

Masterclasses & Events

Before Your Masterclass

How do Libertine In-Store Masterclasses work?

How do Libertine Online Live Masterclasses work?

How do Libertine On-Demand Masterclasses work?

What's included with a Libertine In-Store Masterclass?

What's included with a Libertine Online Live Masterclass?

What's included with an On-Demand Masterclass?

What happens if my Online Masterclass sample pack is delayed?

What is the Masterclass Redemption Voucher?

How do I redeem my Masterclass Redemption Voucher?

What is the Masterclass Cancellation Policy?

Can I transfer my Masterclass booking?

What happens if Libertine reschedules or cancels a Masterclass?

Masterclasses

3 Free Samples Offer

Gift with Purchase Promotion

Digital Gift Cards

Perfume Guarantee Ts&Cs

Online Masterclass Ts&Cs

In-store Masterclass Ts&Cs

Local Delivery Ts&Cs

Shipping Policy

Sales & Promos

Privacy Policy

Returns & Refund Policy

Terms of Service

Libertine Rewards Ts&Cs

Terms & Policies

Do you accept change-of-mind returns?Updated 5 months ago

Do you accept change-of-mind returns?